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When Stupidity Reigns in Technology

I’ve opened up a new category for posts called “Tech Rage,” which is dedicated to all of those gloriously stupid moments in technology where common sense failed. As a technology professional, it has...

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Note to Software Developers: Computers CAN Count!

When I was attending my very first college course in computer science at the University of Michigan, I recall talking about the types of things that computers did well…and the types of things they did...

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Rules for Running an Open Source Project

Rules to follow when setting up and running an open source project: Your project must have an unintelligible name that cannot possibly be linked to the actual purpose/use of your product. The stranger...

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How to Contact Amazon.com Customer Service via Telephone

It has rarely been the case that I have ever needed to speak to Amazon.com’s technical support staff via telephone, but I have to say, the few times I’ve needed to do so it has not always been a breeze...

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